Your privacy is of utmost importance to us at MonReal LLC, the company behind PineCheck. We are committed to protecting your personal information and being transparent about what information we collect and how we use it. Our Privacy Policy outlines our practices concerning the personal information we collect from users of the PineCheck services.
Who We Are and What This Policy Covers
Hello! We are the team at MonReal LLC, the minds behind PineCheck — a tool designed to monitor and evaluate LLM outputs. Our mission is to provide you with reliable, effective tools to ensure the accuracy and integrity of LLM outputs, fostering trust and efficiency in AI-driven processes.
This Privacy Policy applies to information we collect from you when you use:
- The PineCheck website and services;
- Our mobile applications associated with PineCheck;
- Other interactions (e.g., customer service inquiries, user collaborations) you may have with MonReal LLC regarding PineCheck.
Information We Collect
We only collect information about you if we have a reason to do so — for example, to provide our Services, to communicate with you, or to improve our Services.
Information You Provide to Us
We collect information you provide directly to us. For example:
- Account information: To create an account, you might provide us with an email address and password.
- Profile information: You may also provide us additional profile information such as a username, avatar, or bio.
- Payment information: If you purchase from us, you will provide additional personal and payment information, such as your name, credit card information, and contact information.
- Content information: You may provide us with information about your LLM outputs for monitoring and analysis.
Information We Collect Automatically
When you use our Services, we automatically collect certain information, including:
- Log information: We log information about your access and use of our Services, including the type of browser you use, access times, pages viewed, and your IP address.
- Device information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
- Usage information: We collect information about your interactions with our Services, including the features you use, the settings you prefer, and the timing and frequency of your activities.
Information We Collect from Other Sources
We may also obtain information from other sources and combine that with the information we collect through our Services.
How We Use Information
We use the information we collect to:
- Provide, maintain, and improve our Services;
- Process transactions and send you related information, including confirmations and invoices;
- Send you technical notices, updates, security alerts, and support and administrative messages;
- Respond to your comments, questions, and customer service requests;
- Communicate with you about products, services, offers, and events offered by MonReal LLC and others, and provide news and information we think will be of interest to you;
- Monitor and analyze trends, usage, and activities in connection with our Services;
- Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of MonReal LLC and others;
- Personalize and improve the Services and provide advertisements, content, or features that match user profiles or interests.
Sharing Information
- With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf;
- In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process;
- With your consent or at your direction.
Your Choices
You have the right to:
- Access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted;
- Opt-out of receiving marketing communications from us by following the unsubscribe link or instructions provided in any email we send.
Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@pinecheck.com.
MonReal LLC reserves the right to update this Privacy Policy at any time without prior notice. Your continued use of PineCheck after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.